Brow and lash work rewards frequency. A set of lashes needs an infill in two to three weeks, a brow shape every four, and the studio that holds those intervals holds its revenue. The studio that leaves the next appointment to chance watches a regular become occasional.
Lumière makes the repeat visit automatic: a booking link that takes ninety seconds, an accurate per-artist diary, and one follow-up after each appointment with aftercare, a review request and a direct route back.
The challenge
Intervals that quietly stretch
Three weeks becomes five, then eight, and the client has effectively left without saying so.
The challenge
Preparation told too late
When instructions reach a client after the appointment is booked, the visit cannot go ahead as planned and the slot is lost.
The challenge
A feed full of questions
Price, aftercare and availability enquiries fill the messages that should be taking bookings.
Built around how a brow & lash studio actually runs.
A booking flow built for speed
Service, artist and time in three choices, from a link in the studio's profile.
Follow-up at the right moment
The invitation to rebook arrives while the set still looks new.
Aftercare that protects the work
Correct instructions, sent every time, protect both the result and the reputation.
Reviews earned steadily
A request after every visit builds the local proof new clients look for.
How it works
Three steps, every visit
01
Book
The client chooses a treatment, an artist and a time from the studio's own page.
02
Serve
The appointment records the service, its price and the aftercare attached to it.
03
Return
The follow-up carries aftercare, a review request and the next booking in one email.
Included for every account
Questions
Brow & Lash Studios and Lumière
See what Lumière does for brow & lash studios.
Start a 7-day free trial, add the service menu and the team, and the booking page is live the same day.
Other use cases