An aesthetics practice sells outcomes that arrive over time: a consultation, a course of sessions, a review. The clinical side is careful by nature, and the administration has to match it. Losing track of which session a client has reached undermines the result as surely as a missed aftercare instruction.
Lumière records each appointment against its service, its session number and its aftercare, then sends one branded email afterwards with the right instructions, a review request and the route to the next appointment.
The challenge
Courses that need counting
A course of three or six sessions only works when everyone agrees which is next. Memory does not survive a busy month.
The challenge
Aftercare that must be consistent
Each treatment carries its own instructions. Sending the right ones every time is a matter of record, not recall.
The challenge
The gap between consultation and treatment
A client who books a consultation needs a clear next step, and it should not depend on someone remembering to call.

Built around how a aesthetics clinic actually runs.
Session tracking across a course
Each appointment records its place in the series and how many remain.
Treatment-specific aftercare
Every service stores its own instructions, placed into the follow-up automatically.
A record that reads in order
History, notes and spend sit together, so a returning client is never a stranger.
Reviews from a credible base
Requests arrive after each completed visit, building recent and authentic feedback.
How it works
Three steps, every visit
01
Book
The client selects a treatment, the practitioner and a time, with the duration set by the service.
02
Track
The appointment records its session number and the aftercare for that treatment.
03
Follow up
One email carries the instructions, a review request and the route to the next session.
Included for every account
Questions
Aesthetics Clinics and Lumière
See what Lumière does for aesthetics clinics.
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